Privacy Policy

Last updated: April 6, 2026

1. Information We Collect

When you create an account or use CapOut, we may collect the following information:

  • Account information: name, email address, company name
  • Payment information: processed securely through Stripe
  • Usage data: features used, documents processed, timestamps
  • Uploaded documents: PDF files you submit for conversion

2. How We Use Your Information

We use your information to:

  • Provide and maintain our PDF to ESX conversion service
  • Process your payments and manage your account
  • Send transactional emails related to your account
  • Improve our platform and develop new features
  • Respond to support requests

3. Document Handling

Documents you upload to CapOut are processed for conversion purposes only. We do not sell, share, or use your uploaded documents for any purpose other than providing you with the conversion service. Uploaded documents are stored securely and can be deleted from your account at any time.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure cloud infrastructure, and regular security audits.

5. Third-Party Services

We use the following third-party services:

  • Stripe for payment processing
  • Cloud hosting providers for data storage and processing
  • Analytics tools to understand usage patterns

Each third-party service has its own privacy policy governing their use of your data.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your data
  • Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how visitors interact with our website.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or through a notice on our website.

9. Contact

For privacy-related questions or requests, contact us at support@capout.ai.